Blue Chip is delighted to announce its eighth consecutive year of growth, with turnover for 2013/2014 at £22 million and staff numbers increasing to 190, attributing the year-on-year performance to a long-term business strategy which embraces the future.
Blue Chip Managing Director, Richard Cook, said: “We have worked hard in recent years to take the business forward, investing in infrastructure for a new generation of IT services and expanding our Business Services further. By default this has led to the formalisation of business processes to provide consistency and efficiency at an even higher level, with both customers and staff clearly understanding the above-industry expectations and standards of our award-winning service and delivery.”
Underpinning this has been the investment of a further £1 million in the best available datacentre capacity and infrastructure at Vodafone’s Tier 3 datacentres in Leeds and Uxbridge. This strategic step both increases Blue Chip’s long-term offering to the growing number of customers migrating to the Cloud, as well as meeting increased demand for the uptake of its own Cloud-based Business Services, all of which operate to ISO9001 and ISO27001 standards.
Alongside the investment in infrastructure, Blue Chip has focused on its Business Services, significantly expanding its Leeds operation through investment in service desk pods. This capability has contributed to further customer wins throughout the country, as well as playing a key role in the successful re-tender of contracts.
Anthony Green, Sales and Marketing Director at Blue Chip, said: “We have always been progressive when it comes to investing in the right people and equipment to meet customer demand. This also goes for processes – we believe any forward thinking IT company should continually review its internal procedures. This year we have undertaken a significant review of our core services, updating our service catalogues for the five key pillars of our business - Cloud Services, Managed Services, Infrastructure Solutions, Microsoft Business Applications and Training. Customers benefit from the clarity this provides and ensures that we continue to operate with the highest level of professionalism in every aspect of our business.”
This approach extends to account management. This year Blue Chip has extended and restructured its capability to provide dedicated account management teams to SME, Corporate and Enterprise customers to ensure they receive specialist advice and support relevant to their size, enhancing Blue Chip’s core belief in working in partnership with customers. They benefit greatly from the continuity provided via dedicated account managers who know and understand their needs – a cornerstone to retaining customers as well as winning new ones.
Blue Chip customer, Stuart Thomas, Client Services Director at First Choice said: “Over the last couple of years we have found Blue Chip to be responsive and technically competent which, in today’s market, is high praise indeed. They have worked hard to ensure that we remain a satisfied customer and can be relied on to provide considered and skilled responses to challenging and changing technical requirements. We rely on Blue Chip to manage the platform that over five hundred of our DaaS users depend on for their daily bread and with our recent move to their new datacentre the service we are now able to provide has moved on to another level.”
For more information on Blue Chip's IT Services and Solutions, please contact us on firstname.lastname@example.org, or call 0845 034 7222.