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Case Study

U-Drive

Requirement : Hosted Services / Cloud Services / Virtualisation

U-Drive needed a replacement Desktop infrastructure across all branches, as well as new solution to their data backup and disaster recovery needs.

 

The Client

U-Drive is a privately-owned Transport Hire company, headquartered in Poole, Dorset. They have multiple rental sites throughout the South of England and are actively looking for new sites to increase the footprint of the company further afield. The company specialises in car and van rental, as well as car sales and leasing.

U-Drive had long outgrown their existing infrastructure and recognised their need to change it. In addition, they also had an ageing desktop infrastructure that needed to be replaced and standardised across all branches. These current solutions were costly in terms of maintenance and did not enable remote access for all users. There was also a need to modernise data backup and disaster recovery, which was being carried out via a legacy tape solution.

 

Solution

To address these issues, Blue Chip created new dedicated virtual servers for U-Drive within its Infrastructure as a Service (IaaS) platform. Secured in Blue Chip’s Tier 2 datacentre, this platform represented a major investment in virtualised infrastructure and offered U-Drive a state-of-the-art solution, without a six-figure capital outlay of upgrading its hardware and the related costs of locating it in-house.

Following this, a new BT 100MB uncontended fibre link was installed from U-Drive’s Headquarters direct to the datacentre, with their remote site links also reappointed to the datacentre. This not only improved internet resilience and speed, but it also gave U-Drive lower-cost internet access for all branches to connect into than their previous site-to-site links. User access is now delivered via new multiple hosted Citrix XenApp servers which delivers a rich user experience for everyone, irrelevant of their location or device. A Citrix Access Gateway was also implemented to introduce a more granular access process for its users when both in and outside of the office, providing enhanced protection of the company’s data and systems.

Old, cumbersome PCs were replaced by thin client terminals, which significantly reduced administration costs and time spent on end-user support. Every user in the company was also upgraded to the latest version of Microsoft Office. The Microsoft licensing is provided on a rental ‘pay as you go’ basis through a program called Service Provider License Agreement (SPLA), which is a flexible and cost-effective way of having the very latest applications as and when they are upgraded.

Blue Chip streamlined U-Drive’s backup procedure through its Cloud-based offering, SecureVault. With data secured in encrypted storage across two locations - Blue Chip’s Bournemouth datacentre and at its Poole Headquarters - backup happens seamlessly and invisibly online, and removes the need for the costly method of storing data on tapes. Again, a simple ‘pay as you go pricing model’ is applied, meaning monthly costs are scalable as U-Drive expands.

 

Success and Company Benefits

U-Drive now enjoy the key benefits of Blue Chip’s Corporate Cloud offering which includes state-of- the-art security, faster, cheaper and more resilient internet and a significant decrease in operating costs.

Richard Sutton, IT Manager at U-Drive, said: “Blue Chip’s delivery of the new infrastructure has provided a more stable and richer user experience, company-wide, which was an impossible task with our traditional on-site IT solution. It has also provided quick and easy deployment of technology updates and maintenance when needed for new sites - not to mention the huge cost savings though renting hardware and paying for what applications and services we actually use. Completed on time and within budget, we are delighted to have a flexible, cost effective and robust system that can be scaled up or down as our business evolves.”

 

Technical Solution:

  • Citrix XenApp
  • Microsoft Exchange
  • VMware vCloud Director & vSphere
  • Cisco Catalyst
  • EMC VNX
  • Citrix Access Gateway
  • Dell Cloud Client Technology
  • Microsoft Windows
  • Microsoft Office
  • SecureVault, powered by EVault
  • FortiGate Firewall
  • Kaspersky Total Space Security

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