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Case Study

Test Valley Borough Council

Requirement: Flexible Working Solution

Test Valley Borough Council required a solution to cover a variety of flexible working options. Blue Chip helped Test Valley implement new technology to enable staff to work effectively from any location on any device.


The Client

Test Valley Borough Council serves a local population of approximately 116,000 residents across 250 square miles, providing a range of services from housing advice and benefits to recycling schemes and parking permits. Within the Council's current corporate business plan is a flexible working programme which is focused on how staff work and the benefits that can be accrued by adopting more flexible working patterns.

Sheila Davidge, Head of Information and Management Technology at Test Valley Borough Council, commented: "We offer a variety of flexible working options - we have people doing nine-day fortnights, four-day weeks, part-time people and people working full time at home". To make this vision a reality Blue Chip helped Test Valley implement new technology to enable staff to work effectively from any location on any device.



Test Valley selected Citrix XenApp as the application to deliver flexible working by providing virtual desktops and applications across the Council, regardless of location. Initially a trial of 50 users was piloted, including Sheila, running Dell Wyse Xenith terminals. The trial was so successful the project went live and over 250 thin clients have been rolled out to date. The project expects to roll out thin clients to the majority of the Council's staff.


Success and Company Benefits

There are a number of key benefits that have been realised since the start of this project; staff sickness has been reduced; power consumption by ICT has been reduced and commuter miles have been reduced. In a recent staff satisfaction survey 77% of staff welcomed the adoption of flexible working.

“At some point we’re going to go thin client wherever practicable,” adds Sheila. "The thin client device consumes four to 10 watts whereas PCs consume significantly more".

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