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Case Study


Requirement: Microsoft Exchange Server Upgrade

Blue Chip was selected by Goadsby to upgrade their Microsoft Exchange messaging platform maximise performance and improve resilience within Goadsby’s existing server environment.


The Client

Goadsby is the leading residential and commercial estate agency and property services network for the South and South West of England. With its head office based in Bournemouth, Dorset they have over 25 offices and approximately 200 users across the South of England.

As part of a complete server refresh there was a requirement to upgrade the Microsoft Exchange 2003 messaging platform to the latest version. Whilst giving them all the benefits associated with an up-to-date, multi-server Exchange implementation this would also provide a much needed managed archive solution and would remove the costly expense of using a third party provider.


Following consultation with Blue Chip, the Exchange 2003 email server was upgraded to the latest version. This moved Goadsby away from a traditional single server installation to a multiple role server (Client Access Server, aka CAL), Mailbox Server and Hub Transport Server installation, providing significantly more resilience to the business.

The new servers were joined to the existing Exchange environment to allow a smooth migration of mailboxes and content. Mailboxes were migrated out of hours so no client visits were required and there was minimal disruption to users. The Exchange environment was also configured to carry out email archiving using Exchange Enterprise Client Access Licences. This new archiving feature reduced mailbox size, helped with backups and increased end-user performance.


Success and Company Benefits

Microsoft Exchange server has improved end user performance and management of email across the business, while the Exchange email archiving function has proved to be extremely cost efficient when compared to other archiving technology. In addition, the design is fully scalable, allowing additional servers and roles to be installed at any time to expand capacity or increase the fault tolerance options of Exchange. 

Lloyd Newton, IT Manager at Goadsby, said: “This latest version of Exchange Server has given us a wide range of updated features which have benefitted all users across the business. Moreover, our familiarity with Microsoft Exchange technology means that we can manage it in house far easier than we could have done with an alternative messaging platform.”

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