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Case Study


Requirement: Hosted Backup

Clarins looked to leading Cloud provider Blue Chip to replace their ageing backup infrastructure. Blue Chip implemented award-winning hosted backup service SecureVault, providing a completely managed and secure solution.


The Client

Clarins is a French family beauty brand that has a long list of iconic and innovative products. Operating for over 50 years, they became No. 1 in Europe for high-end skin care products in 2012.

Clarins had previously relied upon an on-premise, locally-installed backup provision. Due to limitations with this technology, they opted to move to a reliable and scalable hosted backup solution.



To meet Clarins’ objectives, Blue Chip implemented SecureVault - its online Cloud backup service powered by EVault. With data encrypted and stored across two datacentre locations, SecureVault provided Clarins with total peace of mind that their data is safe at all times. Furthermore, its highly efficient deduplication function minimised the cost of storage, and its simple, pay-as-you-go structure made it an extremely affordable solution for the business. 

In addition, SecureVault’s unique Disaster Recovery (DR) function enabled Clarins to safeguard their business should the worst happen. By combining bare metal restore backups with Blue Chip’s technical expertise and a 48 hour Recovery Time Objective onto Blue Chip’s Infrastructure as a Service (IaaS) platform, Clarins now has complete confidence that they can recover their IT systems quickly following the loss of a site.

The SecureVault agents provided seamless integration with Clarins' existing infrastructure and software solutions, which included: Microsoft Exchange Server, VMware vSphere, Microsoft SQL and Microsoft SharePoint.


Success and Company Benefits

Blue Chip provided a complete IT package, including design, implementation and thorough testing, plus ongoing technical support and monitoring via Blue Chip’s 24/7 Service Desk.

SecureVault offers numerous benefits in comparison to Clarins’ previous backup solution, including reduced management overhead for its IT administration team, increased reliability, top-level datacentre security, and scalability to meet future backup requirements. The whole process is now quicker and easier to support and manage than their previous backup solution, with Clarins’ IT manager able to log in remotely and select the relevant data for recovery with immediate downloads, making it significantly more user-friendly. Furthermore, its DR functionality is an invaluable benefit, should this need to be invoked.

Steve Exeter, IT Manager at Clarins said: “With SecureVault, we now have a hosted solution with robust business continuity round-the-clock, which is vital to the success of an international business. Blue Chip offers the complete IT Package and it’s always a pleasure dealing with them. Their dedicated 24/7 support desk, reliable service levels and scalable solutions are vital tools in any IT Manager’s armoury. I would definitely recommend Blue Chip to any IT Manager looking for a first-class solution provider.”

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