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Platinum MS

Platinum Managed Service

We believe that it’s not just Enterprise-sized companies that should get all the benefits and subsequent competitive advantages from an efficient and supported IT system. Blue Chip’s Platinum Managed Service package combines the very best combination of service excellence and value for money for medium-sized businesses that require support on a full- or part-time basis.

Blue Chip’s Enterprise-grade service offers all the elements you would find in a traditional, comprehensive IT department and provides the required resources on a fixed or flexible basis, as and when required. We work closely with you to understand your individual exacting needs, agree which resources are required, and tailor a package of resources to suit you.

The Platinum Managed Service can be used as a replacement for an in-house IT department or implemented alongside your own in-house team, dependant on which skills you need to utilise and how much dedicated support time is required. Choose full- or part-time support, on- or off-site, as well as benefiting from our 24/7 Service Desk provision. Long-term commitment is offset by reduced day rates, making this an affordable option for medium-sized organisations who still require the very best. 

Typical components included in your Platinum Support...

  • Regular on-site engineering
  • 24/7 Service Desk
  • 24/7 Monitoring and Reporting
  • 24/7 Security Monitoring
  • ServiceNow Service Desk Platform for 5 users
  • Support for: Desktop, Network, Server Side and Major Incidents
  • Guaranteed SLA, including 1 hour response for Critical Incidents
  • More than 140 technical experts on-hand to aid you

Consider Platinum Support from Blue Chip if you need...

  • Comprehensive, rounded service delivery for small- and medium-sized businesses
  • Monthly pricing with flexibility to scale up or down as business requirements change
  • Discounts for commitment and volume

Download the Platinum Datasheet

Download the Datasheet to find out more about our Platinum Managed Services.

"It’s important to trust your IT partner and that’s exactly what we’ve achieved with Blue Chip. They are always looking at new ways to meet our business objectives, whilst keeping in mind the constraints of budget and time."

Darren Pearce | Managing Director at Powertecnique


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