Managed Flexible

Flexible Support Service

Blue Chip’s Flexible Managed Service plan has been carefully designed to provide what you need when you need it, with an easy to understand, transparent cost model.

One low-cost, annual fee plus pre-paid hours gives you complete flexibility to access our entire specialist skill base under a guaranteed service level across multiple technologies, and only pay for the time that you use. This tailored approach allows us to understand your business needs first and then adjust the service to match, giving you complete flexibility to utilise Blue Chip’s capabilities on your terms.

Included as standard in your Flexible Support...

  • 24/7 Service Desk
  • 24/7 Monitoring and Reporting
  • 24/7 Security Monitoring
  • Remote Service Delivery Manager
  • ServiceNow Service Desk Platform for 5 users
  • Guaranteed Service Level Agreement (SLA), including 1 hour response for critical incidents
  • More than 140 technical experts on-hand to aid you

Consider Flexible Support from Blue Chip if you need...

  • Standard IT Support
  • 24/7 Monitoring
  • Capability add-on in specific technologies for in-house teams
  • Out-of-hours extension for in-house teams
  • Subject matter experts for specific, highly-technical issues
  • Ad hoc project consultancy
  • Sporadic sickness and holiday cover

 

Download the Flexible Support Datasheet

Download the Datasheet to find out more about our Flexible Support Managed Service.

"I have been using Blue Chip for the past five years and have found them to be the best IT company around. The knowledge of the staff, fast response of the Support Desk and the products provided are second to none. I highly recommend them to anyone."

Pete Cullen | IT Infrastructure Manager at Lymington Precision

Case Study

Crescent Yamaha WorldSBK

Leading IT Services and Solutions company Blue Chip have been both a sponsor and IT partner of Crescent Racing for a decade and have successfully delivered a variety of IT projects - most recently upgrading them from an on-premise infrastructure to Blue Chip’s Private Cloud Platform.

Read more

Cloud Icon

Cloud Services

Enterprise-Grade, ISO-certified Private, Public or Hybrid Cloud Solutions that best meet your needs

Infrastructure Icon

Infrastructure Projects

Fixed price Infrastructure Projects, adhering to PRINCE2 methodologies - delivered by industry-leading consultants

Managed Services statistics