Unrivalled Managed Services from Blue Chip...
Whether your requirement is for pay-as-you-go support or a fully-managed service - and everything in between - Blue Chip can deliver. With customers ranging from SMEs to FTSE-listed global organisations, our unparalleled product knowledge and an ethos of service excellence cements our position as one of the UK’s most trusted service providers.
Blue Chip offer a number of distinct IT support services packaged in one of five ways to meet the needs of each individual customer, taking the stress out of managing your IT and leaving you to concentrate on running your business. Best-of-breed technology is combined with elite accreditations from world-leading vendors - including Microsoft, VMware, Dell EMC, HP and Citrix - and over 25 years’ experience to provide IT support, management and strategic direction.
Our extensive investment in our 24/7 Service Desk team – underpinned by the industry-leading ServiceNow management platform - provides structured, sustainable, true 24/7 support and monitoring as standard for EVERY customer, so you’re safe in the knowledge that you are supported round-the-clock. Plus, with a 140-strong technical workforce on-hand to support you, we are sure you can’t get better value anywhere else.
View our new Managed Services Myth Busting video here.
Benefits of Blue Chip’s IT Managed Services:
- True 24/7 support as standard for EVERY customer
Round-the-clock support from highly-trained, knowledgeable IT Service Desk team, 24/7 and for 365 days of the year – at no additional cost
- Access to experienced Account Managers and Service Delivery Managers
Dedicated SME, Corporate and Enterprise teams with the experience and expertise to understand your specific business challenges and communicate in plain English to provide guidance and strategic direction, as well as managing issues on a day-to-day basis
- Elite vendor accreditations
We work with world-leading vendors Microsoft, Citrix, HP, EMC and VMware to bring you the very best, most up-to-date technologies
- Proactive Watchpoints
Included with our Fully-Managed Service, Watchpoints reduce downtime by pre-emptively scheduling System Maintenance tasks against vendor Best Practice runbooks, ensuring that you get the best out of your systems
- Automated tasks
Fully-Managed customers can take advantage of automated repeat tasks designed to decrease the cost of your Managed Service
24/7 Security Monitoring
Blue Chip offer a market-leading security monitoring service to our customers, incorporating an advanced threat detection, proactive monitoring and alerting service that reduces the impact of security events by identifying, logging, scoring and acting upon security events in real time, 24/7. This is offered as a component of our Flexible, Platinum, Fully-Managed and IT Outsourcing service packages. Powered by AlienVault, you can be confident that your security is in safe hands.
Top 5 Managed Services Concerns
Watch Blue Chip's Head of Service, Eric Lindsay, bust the Managed Services Myths in this video or download the factsheet below: